Privacy Policy
Last Updated: February 1, 2026
Our Commitment to Your Privacy
At PrintRecon LLC ("PrintRecon," "we," "us," or "our"), we are committed to protecting your privacy and the confidentiality of your information. This Privacy Policy explains how we collect, use, protect, and handle your information when you use our print assessment management platform and services.
1. Information We Collect
We collect the following types of information:
- Account Information: Name, email address, company name, and contact details provided during registration.
- Assessment Data: Information about print devices, locations, buildings, floors, device photos, and related assessment data you collect and store using our platform.
- Payment Information: Payment data processed securely through Stripe, our third-party payment processor. We do not store credit card information on our servers.
- Usage Information: Technical data about how you use our platform, including IP addresses, browser type, device information, and access times.
2. How We Use Your Information
We use your information solely to provide and improve our services:
- To create and manage your account
- To provide the PrintRecon platform and its features
- To process your subscription payments
- To communicate with you about your account, updates, and support
- To maintain and improve our services
- To ensure security and prevent fraud
3. Our Privacy Promise
We Will NEVER:
- Sell your information to third parties
- Use your data for marketing purposes without your explicit consent
- Share your assessment data with competitors or other companies
- Use your customer information for our own marketing campaigns
- Disclose your confidential business information
4. Data Sharing and Disclosure
We only share your information in the following limited circumstances:
- Service Providers: We use trusted third-party services (such as Stripe for payment processing and AWS for hosting) who are contractually obligated to protect your data.
- Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, who will be bound by this Privacy Policy.
- With Your Consent: We may share information with third parties when you explicitly authorize us to do so.
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit using SSL/TLS
- Secure storage of data in encrypted databases
- Regular security audits and updates
- Access controls and authentication requirements
- Secure backup procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will retain your data for 90 days to allow you to reactivate your account or export your data. After 90 days, your data will be permanently deleted from our systems, except where retention is required by law.
7. Your Rights and Choices
You have the following rights regarding your information:
- Access: You can access your account information and assessment data at any time through the platform.
- Correction: You can update or correct your information through your account settings.
- Export: You can export your assessment data at any time using our export features.
- Deletion: You can request deletion of your account and data by contacting us at privacy@printrecon.com.
- Opt-Out: You can opt out of promotional emails by clicking the unsubscribe link in any email we send.
8. Cookies and Tracking
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our platform.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information immediately.
10. International Users
Our services are hosted in the United States. If you access our platform from outside the United States, you acknowledge that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of this page. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
By using PrintRecon, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.